Legal information
Legal documents and policies
On this page you'll find our most important legal documents and policies in one place. Got a question or a complaint? Read on to see how to reach us and how we handle things.
Registrant rights and responsibilities
These documents contain important information about your rights and responsibilities as a gTLD domain name registrant. We recommend reading them carefully.
Our policies
Renewal and redemption fees
Renewal reminders and expiry notifications
These documents describe our rules around renewal, cancellation, transfers and how we handle your data as a registrant.
ICANN policies
Uniform Domain Name Dispute Resolution Policy (UDRP)
Uniform Rapid Suspension System (URS)
Transfer Policy
WHOIS Accuracy Program Specification
Expired Registration Recovery Policy (ERRP)
As an ICANN-accredited registrar, we are bound by these policies. The links refer to the official texts on icann.org.
Contact
Got a general question? Email us at support@registrarhub.net or use our contact form. We respond within 2 business days.
Want to report domain name abuse? Use our abuse form. There you can also read what we can and cannot act on.
Complaint about our services as a registrar? For example about a transfer, renewal or registration that didn't go well. Email complaints@registrarhub.net with the domain name, a short description and any attachments. You'll get a confirmation within 2 business days and a substantive response within 10 business days.
Privacy and your data
How we handle your personal data, including GDPR.